Who We Are
Tired of sitting idly by while listening to his patients voice dissatisfaction with their hospital stays, Dr. Raymond Kordonowy began offering the Inpatient Advocate Service to his patients in 2011.
“I finally decided to offer the Inpatient Advocate Service after my mother-in-law and her sister were adversely impacted by the hospital’s policies and procedures. If I hadn’t been advocating on their behalf, my mother-in-law would have been discharged to a nursing home unnecessarily and her sister would have been discharged before all of her medical problems were addressed. These events made me realize that by not being active in their care when they were hospitalized, I was letting down my patients when they needed me the most. Harmful issues like this are arising all too often because the patient/physician relationship is being broken by misaligned payment structures. It’s time that primary care physician’s reclaim our proper place in the hospital system."
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